Joining a Session
- Go to the Consultations Page.
- Find the session in your Upcoming Schedule.
- Click "Join Meeting". This button becomes active 10 minutes before the start time.
- You will be redirected to the video conferencing tool (e.g., Zoom, Google Meet).
Rescheduling
Life happens. To change your time:
- Find the session card.
- Click the "Reschedule" button (Pencil icon).
- Select a new time slot from the available options.
- Note: Rescheduling is allowed up to 24 hours before the session.
Canceling
If you need to cancel entirely:
- Click the "Cancel" button on the session card.
- Confirm the cancellation.
- Refund: The session credit will be returned to your account balance, so you can book again later.
Giving Feedback
After a session ends, you can rate your coach and leave private feedback to help us improve.