Data Usage & AI Policy

In an era of Artificial Intelligence, transparency is not optional—it is essential. This policy details explicitly how Sjesora collects, processes, analyzes, and deletes your data. Our core philosophy is simple: Your data belongs to you.

AI & Machine Learning Principles

No Training on Personal Data

We do not use your resume, cover letters, or personal profile data to train our foundational Large Language Models (LLMs). Your data is used exclusively to generate insights for you (e.g., matching you to a job) and is not aggregated to improve the model for others.

Ephemeral Processing

When our AI analyzes your resume, the text is sent to our inference engine, processed to extract skills and suggestions, and the raw inference context is discarded. We store the results (the suggestions), but we minimize retention of the raw inference session.

Data Collection & Usage Inventory

A breakdown of exactly what we collect and why.

User-Uploaded Documents

Resumes, Cover Letters, Portfolios

Usage: To perform AI analysis, keyword matching, and formatting checks.
Storage: Stored securely in our encrypted object storage (S3).
Access: Accessed only by you and software processes initiated by you.

Generated Insights

Analysis Scores, Skill Gaps, Job Matches

Usage: To display your dashboard metrics and progress over time.
Storage: Stored in our structured database linked to your user ID.

Employer Interactions

Job Applications, Messages

Usage: To facilitate the hiring process.
Sharing: Data is only shared with an employer when you explicitly click "Apply" or "Share Profile". We do not sell your profile to recruiters efficiently.

Human Review Policy

We have technical controls in place that prevent our employees from accessing your private data for arbitrary reasons. Human review of your data only occurs in the following specific scenarios:

Customer Support: If you reach out to support and grant us temporary permission to investigate an issue affecting your account.
Expert Services: If you purchase a manual resume review or coaching session, the assigned expert will have access to the documents you submit for that service.
Trust & Safety: If our automated systems flag content that violates our Terms of Service (e.g., malicious files, illegal content), a safety specialist may review the specific flagged file.

Your Data Rights

Right to Access

You can download a full export of your profile data and uploaded documents at any time from your settings.

Right to Rectify

You have full editing control over your profile. You can update or replace your resume and skills instantly.

Right to Erasure

Deletion is permanent. If you delete your account, we scrub your PII from our active databases within 30 days.

For detailed legal terms regarding your use of Sjesora, please refer to our Terms of Service and Privacy Policy.

Last updated: 3/4/2026

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